DiscountFilterStore Real Customer Reviews : “Makes your day nicer”


Vivian contacted us when she realized the filter she ordered for her parents was the incorrect model. Initially, she wasn’t sure that we would be able to exchange the filter for the correct one. We happily explained that once we knew which filter her parents needed, she could either exchange the filter or return it.

Makes your day nicer

Over the Thanksgiving holiday, Vivian realized the filter had already been opened and we received this email:

“After all this, I just realized while beginning to pack up the filter for return, that it was opened – the cellophane/plastic wrapper was removed. So, I will not be returning this after all. I will try to find someone who uses this. The order is closed – put to rest. Thanks again for all your help.”

You can almost hear the discouragement in that email! When we reassured her we could still accept the return, regardless of the condition of the filter, Vivian sent this comment:

“Megan has been responding to my various inquiries and problems over the past few weeks, and it was always a pleasure to hear from her. She was above all polite, kind and provided in an organized way any information I requested or that she felt would be appropriate. It really makes your day nicer, and of course makes you feel more inclined to deal with people who are like this.”

DiscountFilterStore: Smart Shoppers of the week 09/30


Big Filter Saver

DiscountFilterStore customers are saving lots of money on filters! A few of you have shared on our Facebook page how much you’re saving and it’s really amazing to see just how much you’re saving with every order. Local stores put a hefty markup on their filters and shopping online for filters saves you lots of cash. What you choose to do with the savings is entirely up to you!

Keep the feedback coming! I love to see how much all you savvy web shoppers are saving.

DiscountFilterStore Real Customer Reviews : “Blown away at the customer service!”


We love to hear from our customers and this review from Brian T. of Liberty Township, OH was a particularly nice surprise! Thanks for the great feedback Brian!

5 star customer service

After receiving and installing two of the off-brand discount filters (I tried the inexpensive versions first) I was pretty disappointnted in the quality of the filtration. The water still smelled and tasted like chlorine, it was almost as bad as having no filter installed at all.

I wrote about it on a review. The store was not an issue, but the filter was less than good. To my amazement, a few days after the review was written, the store credited me for the purchase @ 100%!! I didn’t even ask for this!

I immediately went out and bought the more expensive PUR filters from them. They work great. This is the kind of great customer service that’s missing from most retailers in today’s internet world. They didn’t have to do this, but they did it because it was the right thing to do.

I’ll order my fridge filters from these folks from now on. Great store, good prices, and proactive customer focused support. What a breath of fresh air.

– Brian T.

Spend less, get more


Okay, let’s face it, water filters are not cheap. For what you are paying for it’s definitely worth it, but the initial cost still feels high. You work hard for your money, buy a nice new refrigerator and 6 months later it’s time to replace the water filter. So you go back to the store that sold you the refrigerator and they want another $40 or $50 dollars plus tax for each filter! So I thought it might help to talk a bit about how you can save money buying filters online at DiscountFilterStore.

Dfs piggy bank

If you are like me then you were probably raised to believe that if something sounds too good to be true then it probably is, but that was before online stores like DiscountFilterStore. Unlike Lowes or Home Depot we don’t have to pay a high overhead cost to maintain a large brick and mortar store. The savings that we get from keeping a low operating cost can be passed on to you as a customer. This means that we can sell genuine OEM filters to you for a lot less. For example, the UKF8001 refrigerator water filter sells at a retail price of $39.99 plus tax at the store. If you buy the UKF8001 at DiscountFilterStore you will save $10 off the regular retail price.

Buying online is a great way to get the filters that you need without spending a lot of money. We love saving you money and we carry a full line of air and water filters for use in your home or business. Spend less and get more at DiscountFilterStore