Celebrating 10,000 Live Online Chats With Our Air & Water Filter Customers!


DiscountFilterStore.com Customer Service Rep Helps 10,000 CustomersThis week marked a huge milestone for one of our Customer Service team members, in addition to our air and water filter customers, that I just have to share with you.

At about the mid-week point, Heidi, pictured to the left – hit the mark for 10,000 live online chats with our customers!

Obviously, this is a huge personal accomplishment for a very dedicated team member, but it’s truly something much more.  It’s a sign of our commitment to providing you with easy access to air and water quality experts, when you need them.  It’s proof positive that when you enter your question into that live chat box at our online store, your question isn’t being routed to goodness-knows-where, or simply getting lost in no man’s land.  And finally, it’s a symbol that we’re never too busy to help walk customers like you through questions either large or small.

When congratulating Heidi yesterday, she shared that not only did she hit her 10,000 mark, but she also successfully completed 60 live online chats with our customers in under two hours!

10,000 Online Customer Chats At DiscountFilterStore.comEverything about today’s announcement makes me well up with pride, both in our team and in the loyalty of thousands of customers who trust us to be their air and water filters provider.  And, of course, to answer their questions quickly whenever an issue arises.

I thank you on behalf of everyone on our team for allowing us the opportunity to serve you, and I hope that if you do find yourself on the phone or in a live chat with Heidi, you’ll join me in extending a heartfelt congratulations!

To stay up to date on the latest water quality information, or our latest filters sales on discounts, like us on Facebook, follow us on Twitter or +1 us on Google+.

Are you a veteran, currently serving in the Armed Forces, or buying a gift for a veteran or soldier?  Use the discount code ‘VETERAN’ at checkout to take 5% off your entire order!

American-Made Tier1 Air Filters Are A Breath of Fresh Air!


Tier1 Air Filters - American Made[Find the air filter you need, and take 20% off, through Monday, July 7th, by using the discount code Air21 at checkout.

For help finding the air filter you need, visit our Air Filter Finder, read our Air Filters Buying Guide, or call our customer service team at 1-800-277-3458.]

Buying American can be easier said than done.  Despite our best efforts to keep money close, sometimes, we just can’t find a domestically made version of that product we most desperately need. Continue reading

Free New eBook – Air Filter Buying Guide: Find The Right Filter For Any Season or Reason


Unless you know exactly what you are looking for, buying a new air conditioner or furnace air filter can leave you feeling as though you are swimming upstream in alphabet soup.  As this Monday marked the beginning of Air Quality Awareness Week, a time set aside to learn how air quality affects our health, many of you are likely finding yourselves swimming in this soup as we speak.

Acronyms like MERV, MPR, HEPA and FPR surround you, while dozens of brands vie for your dollars and devotion.   And this all happens after you find your existing air filter, which may or may not include the sizing details and model number you need to buy a comparable replacement.

With our free new eBook, buying replacement air filters for your furnace or air conditioner will rarely – if ever – cause the types of headaches you may have forced yourself to become accustomed to.

Presented by DiscountFilterStore.com, our Air Filter Buying Guide: Find The Right Filter For Your Furnace, AC or Purifier For Any Season or Reason, includes:

  • Insight on the quality of the air we breathe, courtesy of the State of the Air Report, by the American Lung Association
  • Answers to frequently asked questions, including ‘What is a MERV rating?’ and ‘What is the difference between air filter brands?’
  • A ’5-Point Air Filter Buying Guide Checklist,’ designed as a quick reference you can use to help make more informed and healthier air filter purchases for years to come

Eliminate the confusion, questions and headaches that can surround air filter purchases by reading our free new eBook above.

If you have any additional questions, please feel free to leave a comment below or by calling our customer service team at 1-800-277-3458.

We invite you to like us on Facebook, follow us on Twitter or +1 us on Google+ to be the first to learn about exclusive new deals and products.

Are you a veteran, currently serving in the Armed Forces, or are you buying a gift for a veteran or soldier?  Use the discount code ‘VETERAN’ at checkout to take 5% off your entire order!