Celebrating 10,000 Live Online Chats With Our Air & Water Filter Customers!


DiscountFilterStore.com Customer Service Rep Helps 10,000 CustomersThis week marked a huge milestone for one of our Customer Service team members, in addition to our air and water filter customers, that I just have to share with you.

At about the mid-week point, Heidi, pictured to the left – hit the mark for 10,000 live online chats with our customers!

Obviously, this is a huge personal accomplishment for a very dedicated team member, but it’s truly something much more.  It’s a sign of our commitment to providing you with easy access to air and water quality experts, when you need them.  It’s proof positive that when you enter your question into that live chat box at our online store, your question isn’t being routed to goodness-knows-where, or simply getting lost in no man’s land.  And finally, it’s a symbol that we’re never too busy to help walk customers like you through questions either large or small.

When congratulating Heidi yesterday, she shared that not only did she hit her 10,000 mark, but she also successfully completed 60 live online chats with our customers in under two hours!

10,000 Online Customer Chats At DiscountFilterStore.comEverything about today’s announcement makes me well up with pride, both in our team and in the loyalty of thousands of customers who trust us to be their air and water filters provider.  And, of course, to answer their questions quickly whenever an issue arises.

I thank you on behalf of everyone on our team for allowing us the opportunity to serve you, and I hope that if you do find yourself on the phone or in a live chat with Heidi, you’ll join me in extending a heartfelt congratulations!

To stay up to date on the latest water quality information, or our latest filters sales on discounts, like us on Facebook, follow us on Twitter or +1 us on Google+.

Are you a veteran, currently serving in the Armed Forces, or buying a gift for a veteran or soldier?  Use the discount code ‘VETERAN’ at checkout to take 5% off your entire order!

Valerie Mohler

Valerie Mohler

Valerie Mohler provides support for customers of DiscountFilterStore.com. As a proud working mother of two children, Valerie offers tips, insight and advice that helps her readers provide the cleanest tasting drinking water, freshest indoor air and healthiest environments for themselves and their families. Valerie has been recognized by the Water Quality Association as a Certified Water Specialist since 2013.

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